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Unread 11-05-2019, 03:06 PM
Insurance approval

One tip I have is just checking in with your doctor's office about a week before surgery if you haven't heard yet that your surgery was approved. I got a call from my doctor's office on a Friday, surgery was scheduled for Monday, and she said insurance hadn't approved the surgery yet since they hadn't received the paperwork. I went back and forth between both sides, doctor kept saying they faxed over paperwork, insurance said they never got it. Then they had to get approval to escalate the claim once they got the paperwork.

With the help of my doctor's office, I got it approved that day but the whole thing was a nightmare and something I never would have thought of needing to do. I was already pretty stressed out trying to tie up stuff at work and worried about surgery so it was just an awful experience that I could have avoided if I'd called in to check it earlier.
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